Ashley Moody Announces Investigation Into Voice Service Providers Alleged Involvement in Illegal Robocalls

TALLAHASSEE (FLV) – Attorney General Ashley Moody announced the national Anti-Robocall Litigation Task Force is investigating two voice service providers over alleged involvement in illegal robocalls.

Moody’s office is a member of the national task force that is enforcing civil investigative demands against the entities.

The targets of the investigation are Michael Lansky LLC, doing business with Avid Telecom and One Eye LLC. Both operations sent scam robocalls to consumers in Florida and other states, including robocalls from fraudsters posing as the Social Security Administration and Amazon. Avid also incorporated scam calls for unwanted auto warranties.

According to the National Consumer Law Center and Electronic Privacy Information Center, more than 33 million scam robocalls are made to Americans every day. Fraudsters stole an estimated $29.8 billion through scam calls in 2021. The task force is concentrated on putting an end to the gateways that profit off this illegal scam traffic.

Avid refuses to answer the civil investigative demands and One Eye has stopped responding to the task force.

“We are teaming up with states across the nation to investigate companies that help facilitate illegal robocalls, and I will continue to work with attorneys general to identify, investigate and hold accountable those responsible for using these automated messages to rip off Floridians.” said Attorney General Moody.

Moody offers the following tips to avoid scams and unwanted calls:

• Never trust the display on caller ID as spoofing technology allows robocallers to impersonate a government agency or financial institution. Hang up and call the entity back directly from the verified number on an official website;
• Look out for prerecorded calls from imposters posing as government agencies. Typically, the SSA does not make phone calls to individuals; and
• If you suspect fraudulent activity, immediately hang up and do not provide any personal information.

Floridians can report any scams related to robocalls by calling 1(866) 9NO-SCAM or visiting MyFloridaLegal.com.